Activity 3 – Cases

Case 1 – Missing White House E-mail

Questions:

1. What is the White House records management process? What is the significance of the records management process?

Record Management Process is the process of transferring e-mails to the Executive Office of the President to computer systems in the White House. The significance of records Management process is to allot the text of the e-mails to be searched in response to subpoenas and other inquiries.

2. Daniel Barry discovered a problem with the record management process in January 1998, but didn’t determine the extent of the problem. What further actions might he have taken to correctly assess the situation while avoiding potential personal repercussions?

Daniel Barry reported to the supervisor but they don't take action because they thought it was just a minor case. But then, even though it's just a minor problem they must take action and check the system and must not blamed it to the technician. It must be checked by the programmer of the system. Proper maintenance must be done with the physical asset of the system.

3. What could Barry’s supervisor have done to identify the extent of the problems earlier? Why might he have failed to follow through on resolving the problem? Can you identify any reasons why there was a six-month delay from the time the problem was finally recognized until it was fixed?

As a starting point, the supervisor must check the reported error even if it's minor. And not doing so would simply mean, he failed to follow the steps and measures of resolving problem. He does not supervised well and just blamed other person. Blaming in times of crisis is of no help. Well then, there was a six moth delay from the time problem was recognized and fixed because there are still some things to consider like the long process of investigation (find and fixed process).
4. Considering the above case, how useful and crucial e-mails in the business environment?
It is crucial because nowadays more business is occurring specifically in the field of doing the transaction online or e-business. Crucial in terms of sending important and private documents like for instance paypal accounts, documents, certification, shipments, funding documents, codes and other important business factors that could be sent. E-mails is the easiest, fastest and cheapest way to send and information especially when the business of organization have long distance location of areas.
Case 2 Pamalihog Situation
A coworker calls you at 9 A.M. at work and asks for a favor. He is having a little trouble getting going this morning and will be an hour or so late getting into work. He explains that he has already been late for work twice this month and a third time will cost him for hours pay. He asks you to stop by his cubicle, turn his computer on, and place some papers on the desk so that it looks like he is “in”. You have worked on some small projects with this co-worker and gone to lunch together. He seems nice enough and does his share of the work, but you are not sure what to tell him.
Questions:
1. What would you do? Why?
In dealing with such a situation, you must consider two main things – the badness and goodness of what you are going to do. After considering these things and have come up with some thoughts in the mind, try to weigh it up and decide on what to do.
First thing, I would frankly tell him that I am not doing it. Asked why? I simply don’t want to do it because it’s not good for me and for the company to pay for some kind of a tardy person.